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Sprint still lagging on prorated ETFs

Posted by Joe P on June 26, 2008

When T-Mobile introduced prorated ETFs on Monday, they became the third of the Big Four to reduce the fees over time. True, their plan isn’t quite as nice as those offered by AT&T and Verizon. But it’s better than paying $200 four months before your contract is up. Still, it could be worse. It could always be worse, because you can be Sprint. The nation’s No. 3 wireless carrier still hasn’t introduced its own early termination fee policy. They plan to during 2008, as they said last november and reiterated recently.

“We’re still on track to offer a prorated ETF structure in 2008 for customers,” said Roni Singleton, a Sprint pokeswoman. “Right now, we’re trying to complete the system changes that are necessary to offer prorated ETFs. One of those system changes included converting all of our customers to the new unified billing system — which is now complete. Once we ensure some other systems are properly set up and adjusted to support a prorated structure, we’ll move forward with introducing the new policy.”

Singelton makes it sound like it’s just a matter of weeks, maybe a month until we get this announcement. That might just be too close a reading of the passage, and an optimistic one at that. It seems the trendy thing to do is to bash Sprint. Prorating their early termination fees would give us all one less reason.

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Filed under : Sprint




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